Candle Information

Soy wax vs Paraffin wax?

Soy wax is environmentally friendly and nontoxic. Many big name companies use paraffin wax candles which release toxic fumes. Since soy wax is natural,  it does not have the same cold/hot throw as candles with paraffin additives. however, soy wax burns longer than paraffin candles and has a longer shelf-life.

Divine Flambeau uses wax that is vegan, kosher certified, cruelty free, paraffin free, and non-GMO. We also use cotton wicks which are safer to burn due to being lead free. All fragrance oils we use are phthalate free.  


How do I use my candle?

Our candles can be used for daily use or when manifesting, meditating, or praying. Allow the affirmations and crystals to provide energy in your environment. The outcome of the candles depends on your intention and fate. 


What are these wet spots on my candle?

Natural soy candles can produce a "frosting" appearance in glass containers. This does not affect the quality of the candle.


Processing & Shipping Information

What are your refund and shipping policies?

More information about our refund and shipping policies can be found by clicking the links. 


Where is my journal order?

Journals not sold in bundle deals are shipped separately from our publisher. If you order other products with a journal, you will receive two separate packages and tracking numbers. Please allow our publisher 5-10 business days to process your journal order.


Do you offer world wide shipping?

Sorry, we currently only ship within the United States.


Do you offer retail or wholesale?

Please contact us for more information.


What is your processing and shipping time?

All of our products are handmade and made to order. Candles take 48-72 hrs to cure before they can be shipped. Please allow 1-2 weeks to process your orders and 3-5 days for shipping. 


Other Information

What is Divine Rewards?

Divine Rewards is our rewards program that gives you points, specials discounts, and offers for orders, engagement, and referrals. Sign up here to become a member. 


What are your business hours?

Business hours are M-F from 8am-6pm CST. Weekends and holidays are excluded.


I would like to do a collaboration with your company, how can I?

Yes! If you would like to collaborate, become a brand ambassador, or promote our brand on our social media sites, please contact us for more information.


How can I contact your company?

Email us at divineflambeau@gmail.com. Please allow 1-2 business days for a response.